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Rental equipment can be picked up and returned from Mon-Fri 9:00am-5:00pm CT on the rental agreement dates, unless otherwise stated. Rental charges start on the day the equipment is picked up and end on return date. The minimum rental billing period is one day.
Full Compass is closed Saturdays and Sundays. Three-day specials are available for weekend rentals.
For your convenience, the rental department is open a half hour earlier than the Full Compass retail showroom. Please note that the main entrance does not open until 9:00AM, so we ask that you please use the rental department entrance at the rear of the building. This entrance has both a truck height loading dock and street level loading.
FCS shall deliver the Rented Equipment to Customer in good working order and, if not new, normal wear and tear allowed. Customer agrees to keep the Rented Equipment in its sole custody throughout the Rental Period (defined as the date of pick-up/delivery through the date Rented Equipment is physically returned to FCS). Customer may not transport or utilize the Rented Equipment outside the U.S. without FCS' prior written approval. Customer shall maintain the Rented Equipment in good working order during its use and possession of Rented Equipment.
Customer may pick-up and return Rented Equipment Monday through Friday 8:30AM to 5:00PM at the address listed for FCS on the Purchase Order (the "FCS Office"). The entrance for pick-up and return of Rented Equipment is located at the rear of the FCS’ office and is clearly marked. If, due to Customer's arrival time at the FCS Office, the return process is completed past the 5:00PM deadline, FCS may charge Customer a late charge of 150% of the daily rental rate for such day. Rented Equipment must be packed in the same manner and returned in the same condition it was received upon pick-up/delivery. All cables must be cleaned, neatly wrapped using over/under technique, and tied with the provided tie line, to avoid additional fees. Customer may be charged a cable re-wrap fee of twenty-five dollars ($25.00) per fifteen (15) minutes of labor if such work is necessary
Customer is responsible for loading and unloading the Rented Equipment at the time of pick-up and return. If FCS assists with loading or unloading, Customer agrees to assume the risk of, and hold FCS and its agents, directors and employees ("Representatives") harmless, for any property damage or personal injuries, including damage or injuries attributable to negligence of FCS and/or its Representatives.
If Customer elects to have FCS deliver and/or return the Rented Equipment, FCS shall, at Customer's expense, assemble, pack, mark (including any legally required hazardous materials warning labels), and ship or deliver the Rented Equipment to Customer's location of use listed in the Purchase Order.
Cancellations require a twenty-four (24)-hour written (including email) notice prior to the scheduled pickup/Delivery Day. Rentals involving more than $1,000 in rental charges and long-term rentals (rentals longer than two weeks) will require a minimum of forty-eight (48)-hours written notice for cancellation. If Customer fails to provide such notice, Customer agrees to pay FCS a one-day rental fee if the rental term was for one day and 50% of the total rental fee if the rental term was for more than one day.
Rental fees, applicable taxes and security deposits must be paid at least three (3) days prior to the pickup/Delivery Date. FCS only accepts VISA, MasterCard, Discover, American Express, cash or pre-approved checks. Credit applications for business, government and educational customers are available upon request.
Notwithstanding the provisions of Section 6, the requirement of a security deposit may be waived for Customers with established credit or an established account with FCS. A credit card with a limit high enough to cover the replacement value of all Rented Equipment is required for Customers lacking established accounts. If a Customer does not have a credit card with a sufficient credit limit, a cashier's check or cash deposit for the full replacement value of the Rented Equipment is required.
Customer is responsible for his/her/its own training and preparation to use the Rented Equipment. Customer shall not be entitled to a refund based upon Customer’s inability to use the Rented Equipment due to Customer’s lack of knowledge regarding, or lack of preparation to use, the Rented Equipment.
The Customer is wholly responsible for any loss or damage to the Rented Equipment during the Rental Period. Insurance coverage is not offered by FCS and obtaining such coverage is the responsibility of the Customer. Rentals involving equipment with a total value of over $5,000, which do not involve a Customer with established credit or an established account with FCS, require proof of adequate coverage for the full replacement value of the Rented Equipment satisfactory to FCS prior to the pick-up/delivery of Rented Equipment.
If Customer wishes to request an extension of the Rental Period, Customer must notify FCS by at least 5:00 p.m. on the day prior to the Return Date. FCS may or may not grant an extension in its sole discretion. All Extension requests must be confirmed in writing and assigned an Extension Job Number by Full Compass or the extension shall be deemed unauthorized and considered a late return. In the absence of such extension, any Rented Equipment returned after 5:00 p.m. on the Return Date will be subject to the following charges. Customer may be charged 150% of the daily rental fee for each day the Rented Equipment has not been returned, subject to the provisions of Paragraph B below. In no event may such charges exceed the replacement value of the Rented Equipment.
In the event Rented Equipment is lost, stolen, or not returned within seven (7) days of the end of the Rental Period, Customer may be charged for the full replacement cost of Rented Equipment using the credit card information provided by Customer to FCS. FCS is hereby authorized to charge the replacement value against the credit card information provided by the Customer in the event of loss, theft or a failure to return the Rented Equipment by the deadline identified above.
Customer shall return Rented Equipment in the same condition as it was in at the time of pick -up/delivery. Customer is liable for any and all damage to, or destruction of, Rented Equipment. (In addition to other potential charges, Customer will be charged for any missing or broken lamps.)
Customer agrees to inspect the Rented Equipment within twenty-four (24) hours after pick-up/delivery and provide FCS notice of any Defective Equipment (defined as equipment that is non-operational or which fails to functional properly). Customer's failure to provide FCS with a notice of Defective Equipment within twenty-four (24) hours of pick-shall be deemed to constitute Customer’s indication of satisfaction with the condition of the Rented Equipment. If repair of Rented Equipment is required during the Rental Period, Customer shall contact FCS and give FCS the opportunity to have an FCS technician perform maintenance on the Rented Equipment at a rate of fifty dollars ($50.00) per hour, commencing at the time when a FCS technician departs from the FCS office and ending upon the FCS technician's return to the FCS office ("Standard Labor Fee"). Notwithstanding the forgoing, FCS shall provide Customer with replacement Rented Equipment, and Customer will not be charged a Standard Labor Fee, if the FCS technician determines in his or her discretion that Rented Equipment did not became defective due to any intentional wrongdoing or negligence during Customer’s possession of the Rented Equipment.
Customer is responsible for his/her/its own training and preparation to use the Rented Equipment. Unless training is requested by Customer, Customer is solely responsible for understanding the operation and limitations of the Rented Equipment. Customer's lack of knowledge regarding the operation of the Rented Equipment shall not serve as valid grounds for refund or non-payment of rental fees. Instruction regarding operation of the Rented Equipment is available upon request for free up to fifteen (15) minutes and at a standard labor fee thereafter with a minimum one (1) hour fee charged.Unless training is requested by Customer, Customer is solely responsible for understanding the operation and limitations of the Rented Equipment. Customer's lack of knowledge regarding the operation of the Rented Equipment shall not serve as valid grounds for refund or non-payment of rental fees. Instruction regarding operation of the Rented Equipment is available upon request for free up to fifteen (15) minutes and at a standard labor fee thereafter with a minimum one (1) hour fee charged.
From time to time, FCS offers a "try before you buy" program that allows customers to apply a percentage of the rental fee of a particular item or system toward the purchase of equivalent new equipment. Customer may apply (a) eighty percent (80%) of the rental fee toward the total cost of new equipment within thirty (30) days of the Return Date; or (b) thirty percent (30%) of the rental fee toward the total cost of new equipment within sixty (60) days of the Return Date; provided, however, that restrictions may apply based upon FCS’ then current policy.
The Rented Equipment is and at all times remains the sole and exclusive property of FCS. FCS reserves the right, at its sole discretion, to inspect the Rented Equipment with reasonable notice at any time while the Rented Equipment is in Cust Customer shall, at its own expense, apply for and obtain any and all required licenses, permits, and approvals required to hold its event and utilize the Rented Equipment at the event location. FCS is not be liable for any permit costs or fines associated with Customer’s failure to obtain required permits.
In the event Customer breaches any term, condition or obligation of this Agreement, including, but not limited to, Customer's failure to make timely payment, FCS has the right to, in addition to all other rights and remedies available at law, immediately terminate this Agreement and take possession of the Rented Equipment. Failure to exercise such right shall not constitute FCS' waiver now or in the future of any rights under this Agreement or at law. Customer hereby authorizes FCS to enter the premises upon which the Rented Equipment is located to remove and take possession of the Rented Equipment without court order or other process of law. Customer hereby waives any and all claims or damages occasioned by such entry or removal except claims for gross negligence or intentional harm.
To the extent that any breach, failure to perform, or delay in performance by FCS is caused by: (a) an Act of God; or (b) any other event that is beyond the reasonable control of FCS, FCS shall not be liable for any loss, cost or expense resulting from such breach, failure to perform, or delay in performance of obligations.
FCS makes no warranties, express or implied, as to any matter whatsoever, including, without limitation, the Rented Equipment's merchantability, design, capacity, performance, workmanship, fitness for a particular purpose, or compliance of any laws or rules. FCS further disclaims any liability whatsoever for the loss, damage, or injury to Customer or third parties as a result of any defects, latent or otherwise, in the Rented Equipment. Customer rents the equipment in "AS IS" condition. Accordingly, FCS shall not be liable in any event to Customer for any loss, delay, or damage of any kind or character resulting from defects in, or inadequacy of, the Rented Equipment. Further, Customer’s sole remedy for lack of availability of Rented Equipment for the Rental Period shall be the return of any security deposit or prepaid fees.
To the extent allowed by law, Customer hereby indemnifies and holds FCS and its Representatives harmless from any and all claims, actions, suits, proceedings, costs, expenses, damages, and liabilities, including attorney’s fees, arising out of, connected with, or resulting from Customer’s use of the Rented Equipment, including, without limitation, the operation, use, handling, maintenance or transportation of the Rented Equipment. Customer recognizes and agrees that, included in this indemnity clause, but not by way of limitation, is Customer's assumption of any and all liability for injury, disability and death of persons caused by the operation, use, handling, maintenance, or transportation of the equipment during the Rental Period.
This Agreement shall be governed by and construed in accordance with the laws of Wisconsin without reference to its conflict of laws principles. In the event a Party seeks to enforce any rights under this Agreement, all such claims shall be settled and finally determined by a court of compete jurisdiction located in Wisconsin.
In the event of a dispute, the prevailing Party shall be awarded its reasonable attorneys' fees and costs unless otherwise prohibited by Wis. Stat. 422.411 or other applicable law.
This Agreement constitutes the entire agreement between and among the Parties regarding its subject matter as of the date last signed, and supersedes all prior agreements, statements, understandings and representations of the Parties with respect to its subject matter. This Agreement may only be modified by a writing signed by the Parties.
If any provision of this Agreement is determined by a court of competent jurisdiction to be unenforceable under the laws of any applicable state or federal law, such unenforceability shall not affect the enforceability of the remaining provisions of this Agreement. This Agreement shall be deemed to be modified and amended, as allowed by law, to be in compliance with applicable law, and this Agreement is to then be construed so as to best serve the intention of the Parties at the time of the execution of this Agreement. In the event this Agreement is entered into by a consumer, as defined by the Wisconsin Consumer Act (the "Act"), any provisions contained in this Agreement that are prohibited by the Act shall be struck, modified or amended, as allowed by law, to be in compliance with the Act and the remainder of this Agreement’s provisions shall remain in full force and effect.
The Customer shall not assign or sublease any interest in this Agreement or the Rented Equipment or permit the Rented Equipment to be used by anyone other than the Customer without FCS' prior written consent.
Any individual executing to this Agreement on behalf of an entity represents and warrants that he or she has the authority and power to sign this Agreement on behalf of such entity.
This Agreement may be executed in counterparts. Each such counterpart shall be considered an original, and all of such counterparts shall constitute a single agreement binding the Parties as if they had signed a single document.
Any signature below transmitted by fax or email shall be treated in all manner and respects, and shall have the binding legal effect of, an original signature. Paragraph headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement.